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Get Paid $19/Hr to Work From Home as a Social Media Monitor for Sutherland

Matt Reinstetle

by Matt Reinstetle

Staff Writer

ScoreCard Research

So you live on Facebook, Instagram, Twitter and whatnot. But are you a truly skilled in operating social media platforms?

If you understand the ebbs and flows of moderating social media pages and are looking for a full-time job using those skills, then Sutherland wants you.

Sutherland, a business processing outsourcing company, is looking for a work-from-home social media moderator and will pay $19 per hour. This gig is available for people living in the greater San Diego area or the greater Rochester, New York, area.

As a work-from-home social media moderator, you’ll be the first line of defense in social customer support, identifying concerns before they become major issues.

This gig is 100% remote and has a regular work schedule, but you may be asked at any time to jump back online for off-hour assistance. Your normal schedule will be:

Sunday: 5 a.m. to 2 p.m. PST

Monday: 5 a.m. to 2 p.m. PST

Tuesday and Wednesday: Off

Thursday: 1 p.m. to 10 p.m. PST

Friday: 1 p.m. to 10 p.m. PST

Saturday: 8 a.m. to 5 p.m. PST

If this work-from-home gig isn’t what you’re looking for, then don’t worry. Check out our Jobs page on Facebook. We post new opportunities there all the time.

Work-at-Home Social Media Moderator at Sutherland

Pay: $19 per hour

Responsibilities include:

  • Moderate the social media pages of Sutherland clients, including Facebook, Twitter, Pinterest, YouTube, Google+, Yelp and anywhere else clients have or want to develop a social presence
  • Identify potential social media influencers for partnerships
  • Report any potential issues, risks and concerns that develop on social platforms
  • Help internal stakeholders improve the flow of content and information
  • Help the community manager with content and prize fulfillment
  • Request updates to social media documentation
  • Assist with customer support inquiries

Applicants for this position must:

  • Have a quiet, distraction-free home office in the greater San Diego area or the greater Rochester, New York, area
  • Have a high school diploma or GED
  • Have basic PC keyboard skills and experience using Microsoft Office programs like Outlook, Word and Excel
  • Have one to two years experience in a related field, including online moderation, social media or customer support
  • Have some knowledge of social media analysis tools such as Oracle SM and Radian6
  • Have a strong internet connection with (no wireless and/or satellite internet service providers)
  • Have a hard-wired internet connection capable of supporting high-speed response rates
  • Have a computer that meets required specifications
  • Use one of the following operating systems: Windows 7, Windows 8, Windows 8.1 or Windows 10

Apply here for the work-at-home social media moderator position at Sutherland.

Matt Reinstetle is a staff writer at The Penny Hoarder.