Williams-Sonoma Is Filling Remote Customer Service Positions in Five States

Love home decor and prefer to work from the comfort of your home? Then we might have a job for you.

Williams-Sonoma is looking to hire furniture customer service associates in five states. All are work-from-home jobs.

Furniture customer service associates are some of the first voices people hear when trying to resolve returns and replacements and get answers to questions about Williams-Sonoma products.

These full-time positions allow you to work in the comfort of your home, but there’s a catch — you have to live within 90 minutes of the company’s Care Center locations. On occasion, work-from-home employees will be asked to come in for meetings and training at these Customer Care Centers.

The available jobs are located in Columbus, Ohio; The Colony, Texas (Dallas-Fort Worth Metroplex); Braselton, Georgia (Northeast of Atlanta); Oklahoma City; and Las Vegas.

Heads up: The job located in Columbus does not specify if employees need to live within 90 minutes of the Care Center. We’ve called Williams-Sonoma to clarify, and we’ll update this post with further information when we hear back.

If you don’t live within a 90-minute drive of those cities, or if customer service is not up your alley, don’t worry. Check out our Jobs page on Facebook. We post new work-from-home there opportunities regularly.

Furniture Customer Service Associate at Williams-Sonoma

Pay: $12 per hour

Responsibilities include:

• Addressing customer questions and concerns regarding products and delivery information
• Provide product information, resolve issues when products may be out of stock and place orders
• Use the Williams-Sonoma guidelines to resolve issues and successfully satisfy customers
• Process returns, check inventory, and issue replacements and credits for damaged or defective merchandise

Applicants for this position must have:

• Desktop or laptop computer with an accessible camera for live virtual discussions
• Reliable high-speed internet
• Home phone or cell phone with a compatible headset
• High school diploma or GED
• Comfort navigating through multiple computer systems and internet pages
• Ability to communicate both written and verbally with data entry skills
• One to two years previous experience in customer service is preferred

FYI: Everyone applying for these positions must complete an online application and assessment.

Benefits include:

• Medical, dental and vision benefits
• 401 (k)
• 40% employee discount on most merchandise
• Employee training paid by the employer
• Opportunities for growth and promotion within the company
• Reward and recognition programs, and fun contests

Apply here to become a Furniture Customer Service Associate at Williams-Sonoma.

Matt Reinstetle is a Staff Writer for The Penny Hoarder.