A Lawn Care Booking Service Is Hiring a Remote Support Team Manager in TX

Are you ready to take on a leadership role in a startup atmosphere where you can really make a difference? 

Austin-based LawnStarter has posted a work-from-home support team manager job available. It is limited to residents of Texas.

For this position, they’re looking for someone with the leadership skills to manage a customer contact team of 30 to 40 people. This team is the front line for customer relations. You need to be a positive personality who is ready to help mold the team into the very best customer service experience in the business. 

Support Team Manager at Lawnstarter

Responsibilities include:

• Use a variety of metrics to establish top-quality support
• Manage the phone support teams including staffing and scheduling
• Provide current policy and process information for the team to reference.
• Report customer/provider requests and/or concerns to company leadership

Requirements:

• 5 years of experience in a customer support or related role
• 2 years of experience in a leadership role in a customer support related field
• At least one year as a manager or supervisor
• Experience hiring employees
• Bachelor’s degree or equivalent experience
• Experience managing a remote team (a plus)
• Experience managing a multichannel support team (a plus)
• Experience working in a small company or startup environment (a plus)

Benefits include:

• Medical, dental and vision insurance

Check out related work-from-home stories:

Want to Work From Home but Don’t Know Where to Start? Try These Companies

These Home Office Essentials Will Prepare You for Your Work-From-Home Job

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.