Are You a Leader? Alorica Is Hiring a Team Manager (HS Diploma Required)

Alorica, a business processing outsourcing company, is hiring a team manager to work full time from anywhere in the United States. 

You will be responsible for coordinating the operations of a call-service team, including supervising and mentoring staff while addressing their training needs. 

You must have a high school diploma or GED, and you will need to complete a team manager onboarding prior to starting. You should either have experience managing a team of employees — or the ability to prove you have the applicable leadership skills. 

Team Manager of Customer Experience – Pharma Tech at Alorica

Responsibilities include:

• Supervising and mentoring staff.
• Communicating with and managing staff on performance and goals.
• Identifying and addressing training needs.
• Diffusing irate customer calls.

Applicants for this position must have:

• A high school diploma or GED (bachelor’s degree preferred). 
• Strong interpersonal skills.
• Completion of the team manager onboarding.
• Experience managing 15 or more employees in a supervisor role — or the ability to prove applicable leadership qualities, including excellent communication and time-management skills.

Benefits at Alorica include:

• Medical and dental coverage
• Tuition reimbursement

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.