Work From Home

Direct Interactions, a Contact Center Company, is Hiring a Customer Service Specialist

Danielle Braff

by Danielle Braff

Contributor

ScoreCard Research

Direct Interactions, a contact center company, is hiring a customer service specialist.

This is a full-time remote position expected to pay $15 per hour plus benefits. Before you begin, you will be expected to attend an orientation and training beginning Nov. 19.

Work from anywhere in the United States except California, Washington, Illinois, Connecticut or New York.

Responsibilities include processing, navigating and researching unemployment insurance claims; answering incoming calls; and researching information to resolve customer issues.

You must have a high school diploma or the equivalent, experience working in a team environment, and great written and verbal communication skills.

Customer Service Specialist at Direct Interactions

Responsibilities include:

  • Processing, navigating and researching unemployment insurance claims.
  • Answering incoming calls.
  • Researching information to resolve customer issues.

Applicants for this position must have:

  • A high school diploma or the equivalent.
  • Experience working in a team environment.
  • Great written and verbal communication skills.

Benefits at Direct Interactions include:

  • Paid time off.
  • Sick time. 
  • Health, medical and dental insurance.

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Danielle Braff is a freelance writer in Chicago.

Apply here