Work From Home

Earn up to $26/Hour Plus Benefits as a Customer Advocate for Paycor

Dana Miranda, CEPF®

by Dana Miranda, CEPF®

Contributor

ScoreCard Research

Paycor, an HR software company, is hiring a customer advocate.

This is a full-time remote position expected to pay $16 to $25 per hour. You would also be eligible for a performance-based annual bonus or commission.

Responsibilities include troubleshooting time-sensitive customer issues, educating and counseling customers, and identifying actions needed to correct issues as they arise.

You must have a bachelor’s degree or four years of business experience; at least a year of phone-based support experience; and at least one year of multi-channel customer service experience.

Benefits include a 401(k) with company match, paid time off and three medical plan options.

Customer Advocate at Paycor

Responsibilities include:

  • Troubleshooting time-sensitive customer issues.
  • Educating and counseling customers.
  • Identifying actions needed to correct issues as they arise.
  • Document and manage cases

Applicants for this position must have:

  • A bachelor’s degree or four years of business experience.
  • At least one year of phone support experience.
  • At least one year of multi-channel customer service experience.
  • Familiarity with HCM software.
  • Excellent organizational skills.

Benefits at Paycor include:

  • 401(k) with company match.
  • Paid time off plus 10 paid holidays.
  • Three medical plan options.
  • Employee Stock Purchase Plan

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Danielle Braff is a freelance writer in Chicago.

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