ECFX, a Legal Tech Company, is Hiring a Vice President of Customer Success to WFH

ECFX, a legal tech company, is hiring a full-time vice president of customer success.

You will be responsible for annual planning, improving processes and systems that streamline operations, and handling escalated customer issues.

You must have five years of experience in customer success or account management, an understanding of SaaS metrics, and experience analyzing situations and issues.

Benefits include medical, dental and vision insurance, stock options, and discretionary time off. 

VP of Customer Success at ECFX

Responsibilities include:

• Annual planning.
• Improving processes and systems that streamline operations.
• Handling escalated customer issues.

Applicants for this position must have:

• Five years of experience in customer success or account management.
• An understanding of SaaS metrics.
• Experience with analyzing situations and issues.

Benefits at ECFX include:

• Medical, dental and vision insurance.
• Stock options.
• Discretionary time off.

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• 4 Reasons for State Restrictions on Remote Jobs

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.