Work From Home

Got Leadership Experience? Earn up to $71K in This Managerial Role at Voya

ScoreCard Research

Voya, a retirement services company, is hiring a customer contact center manager.

This is a full-time remote position, and the annual base salary range is $56,580 to $70,720.

Responsibilities include making sure department goals are met; driving employee engagement, development and career growth; and hiring, development and performance management of staff.

A bachelor’s degree or the equivalent work experience is required. You also must have at least three years of leadership experience.

Benefits include tuition reimbursement; health, dental, vision and life insurance; and paid time off. 

Customer Contact Center Manager at Voya

Responsibilities include:

  • Making sure department goals are met.
  • Driving employee engagement, development and career growth.
  • Hiring, development and performance management of staff.
  • Conducting performance reviews and making compensation decisions.

Applicants for this position must have:

  • A bachelor’s degree or equivalent work experience.
  • At least three years of leadership experience.
  • Organizational skills.

Benefits at Voya include:

  • Health, dental, vision and life insurance.
  • 401(k) savings plan with company match.
  • Retirement plans.

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Danielle Braff is a freelance writer in Chicago.