Work From Home

Have Call Center Experience? Become a Client Results Associate for Liveops

Tyler Omoth

by Tyler Omoth

ScoreCard Research

Some people are at their best when they are supporting others and helping them reach their full potential. Liveops, a virtual call center service that provides additional help to businesses during peak times, is for such a person.

The company is adding a client results associate who will help support its large network of call center agents. The ideal candidate should have at least one year of contact-center experience and either a bachelor’s degree or four years of work history.

This full-time position is fully remote within the United States and comes with benefits like insurance, paid time off and a 401(k).

Client Results Associate at LiveOps

Responsibilities include:

  • Supporting the growth of Liveops’ independent call center agents by partnering with program and cross-functional teams.
  • Delivering exceptional customer service to the agent community. 
  • Providing support to agents in real-time.
  • Troubleshooting and resolving agent issues.
  • Supporting the onboarding of new team members.

Applicants for this position must have:

  • Bachelor’s degree or equivalent years of work experience.
  • One or more years of contact center/business process outsourcing (BPO) experience.
  • Basic computer literacy with a familiarity with technical systems.
  • Proficiency in Microsoft Office.
  • Exceptional verbal and written communication skills.
  • Critical thinking skills and root cause analysis skills.

Benefits include:

  • Insurance.
  • 401(k).
  • Paid time off.

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Tyler Omoth is a contributor to The Penny Hoarder.

Apply here