Help Improve Health Care With This Client Services Specialist Job

Invitae is dedicated to improving healthcare by bringing comprehensive genetic information into mainstream medicine. The company is hiring a client services specialist to serve as the primary point of contact for health care providers and patients. 

This work-from-home job includes benefits like health insurance and paid time off.

Client Services Specialist at Invitae

Responsibilities include:

• Assisting clients through the sampling process including sending collection kits, arranging phlebotomy draws, and updating clinicians on the status of the order.
• Developing a thorough knowledge base of Invitae products, policies and processes. 
• Serving as the main point of contact for health care providers and patients supported in your region.
• Handling issues in a timely and efficient manner.
• Proactively identifying areas for process improvement.

Applicants for this position must have:

• Two or more years of customer service experience.
• Strong verbal and written communication skills.
• Ability to multitask with strong organizational skills.
• Proficiency with Google Apps, Mac OS X, and CRM applications such as Salesforce. Experience reporting in Tableau or Salesforce is a plus.
• The ability to work during standard Central Time hours.

Benefits include:

• Health, dental and vision insurance.
• Paid time off.
• Parental leave.

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.