Work From Home

Looking For a Part-Time Customer Service Job? Ultimate Software Is Hiring

ScoreCard Research

If you’re looking for a part-time job you can do from home, then check out this customer service job.

Ultimate Software is the developer of UltiPro, a cloud-based software program that helps human resources departments run more smoothly.

The company is looking for a rapid response professional who will be responsible for answering customer questions and troubleshooting software issues via phone, email, and live chat.

The ideal candidate must have excellent multitasking and communication skills with experience using Microsoft Office and customer relationship management (CRM) systems. At least three years’ customer service experience with some knowledge of human resource functions.

Need something full time? Then check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Rapid Response Professional at Ultimate Software

Pay: Not specified

Responsibilities include:

  • Answering customer inquiries and troubleshooting software and payroll issues via phone, email and live chat.
  • Documenting customer interactions using customer relationship management software.

Applicants for this position must have:

  • At least three years of customer service experience (preferably in banking, logistics, human resources or hospitality).
  • Experience with Microsoft Office and customer relationship management (CRM) systems.

Jessica Gray is a former editorial assistant at The Penny Hoarder.