Work From Home

Love Nike? This Call Center Company Is Hiring Specialists to Drive Sales

Danielle Braff

by Danielle Braff

Contributor

ScoreCard Research

Do you stand in line whenever Nike comes out with a new sneaker? Be the first in line to work for them as a clients results specialist through LiveOps, a virtual call center. 

You may work from home from any of the following states: Alabama, Arizona, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia or Wisconsin.

In this role, you will be leading sessions on topics ranging from sales to products; you’ll review and create reports on promotions; and you’ll create motivational messages for Nike agents.

You should have at least three years’ experience in a customer service or sales environment, with the proven ability to lead in a call center environment. Some travel may be required. 

Client Results Specialist at LiveOps

Responsibilities include:

  • Leading sessions on topics including sales, call processes, soft skills, products, software and more.
  • Reviewing and creating reports on agent issuance of promo codes, price overrides and sales.
  • Creating videos, graphic images, recorded voice messages and emails for agents.
  • Attending Nike Trainer meetings on a regular basis.

Applicants for this position must have:

  • At least three years’ experience working in a customer service or sales environment, with proven ability to lead and train.
  • Ability to complete Nike Trainer certifications.
  • Availability to travel as needed.
  • Computer literacy and technical aptitude.
  • Analytical, problem solving and decision making skills.

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Danielle Braff is a freelance writer in Chicago.

Apply here