Love the Outdoors? This Retailer Needs a Part-Time Customer Service Rep

Are you the outdoorsy type who loves to help people? Eastern Mountain Sports & Bob’s Stores, a retailer, is hiring a part-time remote customer service representative.

You’ll work 15 to 30 hours per week, covering weekday shifts and possibly weekends between the hours of 8 a.m. to 6 p.m., including holidays.

You will be receiving and inputting customer orders and providing feedback on customer interactions. 

This is an entry-level job, but you should have a desire to serve customers, and you must be able to quickly figure out what a customer needs. It’s preferred that you have experience with Microsoft Office, and that you have a high school degree or the equivalent.

Benefits include an employee discount — perfect for when you want to get outside yourself.

Customer Service Representative at Eastern Mountain Sports

Responsibilities include:

• Helping customers with sales, support and outfitting recommendations, responding via phone, chat and email.
• Receiving customer orders via the eCommerce channel.
• Providing feedback on customer interactions.
• Reporting site and systems problems. 

Applicants for this position must have:

• Previous experience in a retail or eCommerce environment.
• Proficiency using Windows 10.
• Detail-oriented and organization skills
• Great written and verbal communication skills.
• The ability to negotiate and solve problems. 
• Wired internet connection.

Benefits include:

• Employee assistance program.
• Employee discounts.

Check out related work-from-home stories:

• Want to Work From Home but Don’t Know Where to Start? Try These Companies
• These Home Office Essentials Will Prepare You for Your Work-From-Home Job
• 4 Reasons For State Restrictions on Remote Jobs

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.