Work From Home

Make About $19/Hour As a Customer Support Rep for Universal Audio

ScoreCard Research

Universal Audio, an audio interface company, is hiring a customer support representative.

This is a full-time remote position that’s expected to pay about $19 per hour plus benefits. 

Responsibilities include helping Universal Audio customers via phone, chat and online and providing configuration and troubleshooting support.

You must have a high school diploma or the equivalent, the understanding of customer service principles and knowledge of configuring and troubleshooting Windows and Mac computers.

Benefits include medical, dental and vision insurance, a 410(k) and stock options. 

Customer Support Representative at Universal Audio

Responsibilities include:

  • Helping Universal Audio customers.
  • Providing configuration and troubleshooting support.
  • Speaking with customers by phone, chat and online.

Applicants for this position must have:

  • A high school diploma or the equivalent.
  • An understanding of customer service principles.
  • Knowledge of configuring and troubleshooting Windows and Mac computers.

Benefits at Universal Audio include:

  • Medical, dental and vision insurance.
  • 401(k).
  • Stock options.

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Danielle Braff is a freelance writer in Chicago.