Work From Home

The Dating App Bumble Is Hiring Customer Service Reps in Austin, Texas

ScoreCard Research

Beauty is in the eye of the bee-holder. And at Bumble, women are the beekeepers.

The female-first dating and social app on which women make the first move is hiring a part-time customer service associate to troubleshoot user issues and to foster relationships with Bumble’s customers.

This is a mostly remote, 20-hour-a-week position with required weekly meetings at Bumble’s headquarters in Austin, Texas. Some evening and weekend availability is required.

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Customer Experience Associate at Bumble

Pay: Not specifiedResponsibilities include:

  • Providing prompt and personable customer support via email
  • Delegating customer support cases to the relevant teams
  • Identifying and solving technical issues
  • Maintaining authentic and transparent customer relationships

Applicants for this position must have:

  • A residence in the Austin, Texas, area
  • A dedicated remote workspace with high-speed internet
  • Start-up experience and Bumble app knowledge are a bonus

Adam Hardy is a reporter, editorial assistant at The Penny Hoarder. He lives off a diet of stale puns and iced coffee. Read his full bio here , or say hi on Twitter @hardyjournalism.