This Education Platform for Working Students Needs a Part-Time Coordinator

From onboarding to au revoir, this remote job helps working professionals meet their career goals through education and skills training.

General Assembly, a for-profit education and job-training company, is hiring a remote, part-time “student experience associate.”

Experience associates assist General Assembly’s students, who are working professionals seeking education to bridge a skills gap or change careers. Subjects offered include web development and design, coding, data and business.

While General Assembly offers workshops and events worldwide, this position is tailored toward online-course enrollment.

Applicants should have at least a year of work experience to qualify, preferably with customer-service experience.

If this isn’t the right job for you, don’t forget to check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Student Experience Associate at General Assembly

Pay: Not specified

Responsibilities include:

• Improving and implementing student onboarding processes — welcome emails, Slack training and course trackers.
• Responding to student inquiries within 48 hours via a customer-service inbox.
• Tracking data related to courses, enrollment and student inquiries.
• Sending letters of completion to successful students, then remove those students from shared tools, courses and other resources.

Applicants for this position must have:

• At least one year of work experience (customer service preferred).
• A high-speed internet connection.
• Tech savviness and familiarity with G Suite.

Adam Hardy is a staff writer at The Penny Hoarder. He lives off a diet of stale puns and iced coffee. Read his full bio, or say hi on Twitter @hardyjournalism.