Use Your Problem-Solving Skills as a Patient Services Rep ($14.50/Hour)

In the best of times, medical billing can be a bit… confusing. People have questions. People may struggle to pay those bills on time. To reach a solution, it takes a caring person who is willing to listen and find reasonable answers.

Revele, a business services company for medical companies, is hiring a patient services representative who fits that bill. You’ll take inbound and outbound calls from patients trying to settle their medical billing. 

This is a fully remote position that pays $14.50 per hour with benefits like health insurance, a 401(k) and paid time off.

Patient Services Representative at Revele

Responsibilities include:

• Reviewing patients’ accounts for accuracy.
• Managing inbound and outbound calls from patients and staff.
• Interpreting client billing practices, insurance claims, submissions and out-of-pocket patient responsibility and communicating related information to patients and physicians.
• Helping to establish budget payment plans.
• Resolving patient billing questions and concerns.
• Processing requested clerical records and patient information.
• Responding promptly to all written patient inquiries and requests.
• Posting accurate account adjustments.

Applicants for this position must have:

• A high school diploma or equivalent.
• At least one year of customer service or medical office experience.
• Familiarity with medical terminology.
• Experience with medical billing.
• Experience with eClinicalWorks EHR or a similar EHR technology (Cerner, Epic, Allscripts, Athena).
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Engish-Spanish bilingual skills (preferred).
• A background with patient collections (preferred).

Benefits include:

• Medical, dental, vision and life insurance.
• Paid time off, including paid holidays.
• 401(k).

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.