Work From Home

Working Solutions Is Hiring a Customer Service Representative

Tyler Omoth

by Tyler Omoth

ScoreCard Research

Working Solutions, a contact center outsourcing company, is looking for a customer service representative for a contract position. 

The job, which does not come with benefits, is open to United States residents excluding California, New York, Pennsylvania or Washington.

Sales & Customer Service Representative at Working Solutions

Responsibilities include:

  • Providing exceptional customer service while helping callers find specific solutions for their situations.
  • Using web research and other available resources to find solutions for callers
  • Using empathy to effectively communicate with callers

Applicants for this position must have:

  • 1+ years of experience in a customer-service role 
  • Exceptional verbal and written communication skills
  • Proficient with Windows OS
  • Solid data-entry skills
  • Ability to solve problems through systematic analysis of processes. 
  • Ability to adjust to priorities and learn systems within time constraints using available resources.
  • Ability to multi-task and shift gears on the fly as priorities change.

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